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New Services

In the last months LicenseWatch was approached by a good group of our customers with a request for additional services to make sure that all commercial software was recognized at all times.

This of course is to reduce incompliance risks on software that is not recognized by the LicenseWatch Software DNA. Until then there was a process in place where unrecognized software is sent to LicenseWatch for recognition. The LicenseWatch Software Recognition team then works on incoming software titles following a priority schedule. But at LicenseWatch we like to listen to our customers and improve our product and services using customer input

LicenseWatch Application Recognition Service

The LicenseWatch Application Recognition Service (ARS) is a direct consequence of that. By adding the ARS to a LicenseWatch solution, customers will be certain that all commercial software is recognized based on a SLA and delivery in 30 days.

LicenseWatch Rationalization Service

Another service requested by our customers and partners is to enrich inventory data on a one time only basis. Customers that are doing a migration study for Windows 7 or 8 or that need to deliver a compliance statement to a software vendor do not always need to implement a complete SAM solution. Existing inventory or deployment tools can deliver raw inventory data. But working on this data can be cumbersum. The LicenseWatch Rationalization Service (RS) is a service where customers delivers raw inventory data and then receives back a comprehensive and easy to work with software report. Software is identified, tagged and categorized.

Both the ARS and RS services will be available together with the launch of LicenseWatch 2013 R1 at 27 May 2013.

23 April, 2013

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